FAQ & Help

New here, or coming back from the old server? Start with these.

About

• About Northwest Go Server (and the old server) What happened to the old NWGO Server, why this one was built, and what's changed.

Returning players

• Claiming your old account Played on the old server? Here's how to get back into your account.
• What carried over from the old server Games, ratings, messages, profiles — what migrated and what didn't.

Playing

• Correspondence and real-time games The difference between turn-based (correspondence) and real-time games.
• Ratings and ranks How your rating and rank work, and where they came from.
• Handicaps and challenge types Manual, conventional, and proper handicap explained.

Your account

• Email notifications Control when the site emails you about moves and messages.

Getting help

• Reporting a bug or suggestion This software is new — here's how to tell us when something's off.